You may only have to pay additional taxes (e.g. in the case of an intra-Community purchase) and / or duties (e.g. customs duties) in the case of cross-border delivery, but not to the seller, but to the customs or tax authorities responsible there. These costs are always borne by the buyer. RETURNS AFTER CANCELLATION AND WITH COMPLAINT Please note the following general information for returns: Clarification: The observance of the information is not a prerequisite for the effective exercise of the right of withdrawal in accordance with the "Withdrawal" section. Please avoid damage or contamination of the goods. If possible, the goods should be sent back to the seller in the original packaging with all accessories. If the original packaging is no longer in your possession, another suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to damage due to defective packaging. Please note that we can only refund unopened products!